Compliant, secure email solution with data storage in Canada
Compliance, security and privacy are three key areas our clients deeply care about. So do we.
All data is stored on Canadian servers including backups.
Automated compliance with CASL
In addition to CASL compliance features that fully automate and accommodate even special cases, you get peace of mind of a secure environment from a Canadian owned and operated company with a strong commitment to data privacy.
Focus on content and strategy, let compliance run on autopilot.
Accessibility
Following Web Content Accessibility Guidelines (WCAG) 2.1 Level A, content that is visible for your audience (subscription forms, the email preferences page and email messages) all follow recommendations to be perceivable, operable, understandable and robust to make content more accessible to a wider range of people with disabilities.
User roles and password controls
Multi factor authentication is available with every billing plan to add an extra layer of security for account access.
Need more sophisticated login restrictions? You can change the minimum password length of your users, force periodic password reset and block password recycling. Logins can also be restricted to certain IP addresses such as your head office.
English and French
Show all contact facing content in English and French.
Ensure that mandatory and regulatory emails reach all recipients
Meet your internal obligation to disseminate information to contacts even if some of them are unsubscribed from optional content such as newsletters.
Canadian nationwide compliance
Automated consent and subscriptions management keeps your relationships on solid footing and enables compliance with federal privacy and anti-spam laws including PIPEDA, The Privacy Act and CASL, provincial private sector laws including PIPA (BC), PIPA (AB), P-39.1 (QC) and FIPPA (NS) and provincial and territory public sector privacy laws, such as FIPPA (BC), FOIP (AB), FIPPA (ON) and FOIPOP (NS).
Data centre security
Our infrastructure is hosted in three Canadian data centres in Montreal and Toronto. All three hold SOC 2 Type II attestations. The Montreal facility, which hosts our application servers and databases, also holds ISO 27001 certification and operates active Anti-DDoS mitigation infrastructure. We own and manage our own server hardware within these facilities.
Refer to our Privacy Policy to read more about what personal information we collect, why we collect it, how this information is used and shared with and the choices you have to access, update, and remove your personal information from the service.
We also manage our own secure infrastructure – not reliant on AWS or other cloud services.
Privacy impact assessments
We can work with your IT and compliance team to complete a PIA once a top level fit is established during a live demo.
Tools for effective contact engagement and compliant email communications.
Let’s discuss your requirements to establish or rule out a fit.